Question 1

How do I book a detailing appointment?

Accepted Answer

You can book directly through our website or call us at (503)-705-3438. We'll confirm availability and discuss your car's condition once we receive your request.

Question 2

How can I pay?

Accepted Answer

Most electronic forms of payment are excepted. Cash is always preferred but not required. Checks are not accepted.

Question 3

How do I prepare for a detail appointment?

Accepted Answer

Please remove all personal items and trash. If you wish to have the center console and glovebox cleaned, remove those as well

Make sure there is easy access to a water hook up (within 75') and an electrical hook up (100')

Question 4

How long does a detailing appointment usually take?

Accepted Answer

Appointment times vary based on your car's condition and chosen services. Interior details take about 2-4 hours, exterior details 1-2 hours, and paint correction 6-12 hours.

Question 5

Can I leave my car with you while it's being detailed?

Accepted Answer

Absolutely! As long as we have access to your car, you don't need to be present during the detailing service.

Question 6

What if I can't find time to maintain my car?

Accepted Answer

No problem! We offer a maintenance detail subscription with bi-weekly or monthly refreshes. Check out our maintenance detail page for more info. Generally, we recommend detailing your car every 6 months.

Question 7

What's your cancellation policy?

Accepted Answer

To book an appointment, a $50 deposit (goes towards the overall cost) is required. If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid losing your deposit. No-shows will forfeit the full deposit. For questions, contact us at (503)-705-3438 or inquiries@villanuevadetail.com.

Frequently asked questions